At Bridge IT, we believe in a client-centric approach that puts your business goals and success at the forefront. We work closely with our clients to understand their unique needs and challenges, allowing us to tailor our services to deliver the best outcomes. Our approach revolves around collaboration, expertise, and a commitment to excellence, ensuring that each service we provide is aligned with your specific requirements. Here’s how we work with our clients to achieve success in each of our core service areas:

Managed Services

We begin by conducting a comprehensive assessment of your existing IT infrastructure and understanding your business objectives. Based on this analysis, we develop a customised managed services plan that aligns with your budget and goals. Our team monitors, maintains, and optimises your IT systems, providing proactive support and timely resolution of any issues, to ensure your technology remains efficient, secure, and reliable.

Cloud Solutions

Our approach to cloud solutions starts with a thorough analysis of your current infrastructure and understanding your scalability and data security needs. We work collaboratively to design a cloud strategy that leverages the right cloud platforms and services to meet your business requirements. Through careful planning, seamless migration, and ongoing management, we empower your business with flexible, scalable, and cost-effective cloud solutions.

IT Security

We take a proactive and multi-layered approach to IT security. Our team conducts a comprehensive security assessment to identify vulnerabilities and potential risks. Based on this assessment, we develop a robust security plan that includes firewalls, encryption, access controls, and employee training. We implement security solutions that protect your data, systems, and network, constantly monitoring and updating them to stay ahead of emerging threats.

Hardware Procurement

Our approach to hardware procurement begins with understanding your business needs and goals. We leverage our extensive network of trusted vendors and partners to source high-quality hardware that aligns with your specific requirements. We provide recommendations based on your budget, scalability needs, and technology advancements. Our goal is to ensure you have reliable hardware that supports your business operations and growth.

Software Licensing

When it comes to software licensing, we work closely with you to assess your software requirements and existing licenses. Our experts help you navigate the complexities of licensing agreements, ensuring compliance while optimising costs. We provide guidance on licensing models, recommend suitable software solutions, and manage the procurement and licensing process to streamline your software ecosystem.

Throughout our approach, we emphasise open communication, collaboration, and transparency. We believe in building strong partnerships with our clients, understanding their unique business challenges, and delivering personalised solutions. Our dedicated team of experts is committed to providing ongoing support, timely updates, and proactive guidance to ensure your business experiences the full benefits of our services.

Partner with Bridge IT today and experience our customer-centric approach that enables your business to thrive through managed services, cloud solutions, IT security, hardware procurement, and software licensing. Together, we can achieve your technology goals and drive your business towards sustainable growth and success.

Our History

Will Connors, Owner Bridge It

Will Connors
CEO & Senior Technician

About  |  LinkedIn


Years In Operation


Team members


Hour Monitoring



William’s History

William Connors is a seasoned professional with an extensive background in computer repairs and information technology. His journey in this field began in the late 90s when he worked with the Training & Development department at Gosford Hospital, providing support to the hospital network.

William’s passion for technology led him to establish his first business, Audio Visual Entertainment Australia (AVEA), in 1999. Initially, AVEA provided AV & IT services to the entertainment industry across Newcastle, Gosford, Sydney and the Snowy Mountains. Over the years, the company expanded its services, including computer programming, nightclub sound and lighting installations, video casting, photography, and videography, to name a few. William’s innovative services and talent caught the attention of top clients such as Absolute Infinity, Rock Star Productions, Zoo Weekly Magazine and both Raw FM & Star FM Radio Networks.

Over the next decade, William and AVEA provided IT support, audio / visual services, graphic design / web design services to clients across the East Coast of Australia. In 2008, AVEA moved to Brisbane, taking advantage of the thriving market in the South East QLD area. With additional IT studies under his belt, William decided to rebrand the successful IT Support side of the business, and Bridge IT was born.

Bridge IT provides comprehensive IT support, computer repairs, design, and animation services to clients across Australia, Canada, Japan, and Saudi Arabia. William has established a vast network of wholesalers and suppliers in Brisbane, Sydney, and Melbourne, which allows for highly competitive pricing and same-day or next-day delivery on products, services and software licensing.

In 2014, William pursued server and network administration training and now provides installation and maintenance of windows servers for business and data centre clients. He offers 24/7 support to sole traders, home businesses, small businesses and more including several major companies from industries such as: Accounting FirmsConstruction IndustryDental Clinics & DentistsFinancial ServicesLaw Firms & LegalManufacturing IndustryMedical Clinics & DoctorsNonProfits / Not For ProfitReal Estate Industry & Taxi Fleet Industry. 

William remains committed to staying up-to-date with new technologies and methods by undertaking ongoing training. While he does not disclose the names of his current clients online for security reasons, he is happy to discuss them in person, and references are available upon request.

Bridge IT History

Bridge IT is a premier provider of customised IT solutions, offering a unique blend of expertise and innovation to bridge the gap between business and technology. In today’s rapidly evolving IT landscape, we understand that businesses need agile and adaptable solutions to stay ahead of the competition. That’s why we provide bespoke solutions that cater to your unique needs, enabling you to navigate the complexities of the modern business world with ease.

Our team of experienced professionals has over 40 years of collective experience in the IT industry, and we have a deep understanding of the challenges that businesses face in this ever-changing world. We are dedicated to simplifying the relationship between the technology you consume now and the business needs of tomorrow. Our tailored solutions are designed to help you expand as you grow, so you can focus on achieving your business objectives without worrying about technology.

At Bridge IT, we believe in building long-lasting relationships with our clients. We take the time to understand your current environment and business objectives, so we can provide solutions that are tailored to your specific needs. Our holistic approach ensures that our solutions are best practice and provide a guided path throughout your entire journey. We also offer ongoing monitoring services, so you can be sure that your IT infrastructure is always performing at its best.

We specialize in working with small and medium-sized enterprises, and we understand the unique challenges that these businesses face. Our customised solutions are robust, reliable, and responsive to your business needs, and we are committed to providing the highest level of customer service to help you achieve your goals.

In summary, Bridge IT is your partner in driving business continuity and change. We provide the bridge between your business and technology, offering bespoke solutions that are tailored to your needs and designed to help you achieve your objectives. Contact us today to learn more about how we can help your business succeed in the modern world.

Trading Update, October 2023

William Connors has always solely owned Computer Emergency.

In 2020, William Connors and Glenn Cadman created WillCad Pty Ltd, which operated as Bridge IT Solutions until 2023. They decided to split the business – Bridge IT Solutions for hardware sales and Computer Emergency for services.

In June 2023, they closed down WillCad.

William moved the name Bridge IT Solutions to his other business, Computer Emergency, in July 2023.

October 2023, he decided to unify the two names into one business called Bridge IT, which better represents the company’s direction. This also helps simply & streamline all areas of the business. 

So, it’s the same owner, same business services, and same location, but now it’s all under the name Bridge IT.

Recognising Australia’s History

We would like to acknowledge the rich tapestry of history and the countless individuals who have paved the way before us. We pay our heartfelt respects to the people who have shaped Australia, from the aboriginals and explorers, pioneers and innovators to the unsung heroes whose stories have often gone untold. We recognise the profound impact they’ve had on our lives, culture, and society.

We pay tribute to the resilience of those who endured hardships and made sacrifices, and we honour their unwavering spirit in the face of adversity.

We acknowledge the faults and imperfections within our shared history, understanding that it is through recognising and learning from these historical shortcomings that we can strive to become a better Nation.

Together, we honour the past and its indelible contributions, acknowledging the struggles that have shaped us, while celebrating the present and aspiring to a brighter future. We stand united in our commitment to preserve our shared heritage and shape a more inclusive and prosperous Australia.


Recognising Australia’s Technology Pioneers

Australia’s remarkable contributions to the IT and computer industries are a testament to the country’s rich history of innovation. As we delve into the legacy of Australian computer pioneers, it becomes evident that their groundbreaking inventions have left an indelible mark on the global tech landscape.

Radar Technology – Ruby Payne-Scott

Ruby Payne-Scott, an Australian physicist, made significant contributions to radar technology during World War II. Her pioneering work in radio physics and radar systems helped improve aircraft detection systems, making them more effective for military operations. Payne-Scott’s contributions to radar technology exemplify the crucial role Australian women have played in advancing technology on the global stage.

Wi-Fi Technology – John O’Sullivan & the CSIRO

John O’Sullivan is an Australian engineer and scientist who played a crucial role in the development of Wi-Fi technology, which has become an integral part of wireless communication worldwide. His work on radio waves and signal processing has significantly contributed to the wireless networking standards we use today.

Developed by John & a team of scientists and engineers at the Commonwealth Scientific and Industrial Research Organisation (CSIRO), Wi-Fi has revolutionised the way we connect to the internet. This invention not only exemplifies Australia’s technological prowess but also underscores the nation’s commitment to making the world more connected.

Cochlear Implants – Graeme Clark

In the field of medical technology and computer science, Professor Graeme Clark’s pioneering work in developing the cochlear implant has changed the lives of millions. His invention merges biology and computer science to provide individuals with hearing impairments the ability to hear and engage with the world. This exemplifies the cross-disciplinary nature of Australian innovation, showcasing how it can bridge gaps and improve the quality of life for people worldwide.

Quantum Computing Research – University of New South Wales

Australia’s footprint extends to the cutting-edge field of quantum computing. Researchers at the University of New South Wales have made significant strides in developing practical quantum computers using silicon-based qubits. This work positions Australia at the forefront of quantum computing, which promises to revolutionise computation itself.

Robotics – Australian Centre for Field Robotics (ACFR)

The Australian Centre for Field Robotics (ACFR) at the University of Sydney has been instrumental in advancing robotics technology. Their research and development efforts have led to innovations in autonomous vehicles, aerial drones, and robotic systems for industries ranging from agriculture to mining. These advancements are not only enhancing productivity but also pushing the boundaries of what’s possible in the world of robotics.

Innovative IT Companies – Atlassian, Canva, Fastmail, and Atmail

Australia’s IT landscape is not only characterised by groundbreaking technologies but also by innovative companies that have become global leaders in their respective domains. Atlassian, founded by Mike Cannon-Brookes and Scott Farquhar, has transformed the way teams collaborate and manage projects. Canva, created by Melanie Perkins and Cliff Obrecht, has democratised graphic design, making it accessible to millions. Fastmail, led by Rob Mueller, prioritises privacy and user experience in the realm of email services. Atmail, another Australian email software company, has also made significant strides in the industry, providing solutions for businesses around the world.


Recognising Australia’s computer & technology pioneers sheds light on the nation’s exceptional contributions to the IT and computer industries. From pioneering Wi-Fi technology to life-changing medical devices, innovative IT companies, quantum computing research, robotics, radar technology, and cybersecurity solutions, Australia continues to play a vital role in shaping the future of technology worldwide. As these pioneers continue to push the boundaries of innovation, Australia’s legacy in the world of IT and computer science is bound to flourish, setting the stage for a brighter and more connected future.

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