Privacy Policy
Bridge IT Solutions
1. We respect your privacy
1.1
Bridge IT Solutions respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
1.2
“Personal information” is information we hold which is identifiable as being about you.
2. Collection of personal information
2.1
Bridge IT Solutions will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.
2.2
You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
2.3
Additionally, we may also collect any other information you provide while interacting with us.
3. How we collect your personal information
3.1
Bridge IT Solutions collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
4. Use of your personal information
4.1
Bridge IT Solutions may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
4.2
Bridge IT Solutions may contact you by a variety of measures including, but not limited to telephone, email, SMS or mail.
5. Disclosure of your personal information
5.1
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
5.2
We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
5.3
We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Bridge IT Solutions, https://bridgeit.com.au, its customers or third parties.
5.4
Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.
5.5
If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer, to the extent permissible at law, our user databases together with any personal information and non‑personal information contained in those databases.
5.6
By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy.
6. Security of your personal information
6.1
Bridge IT Solutions is committed to ensuring that the information you provide to us is secure. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
6.2
The transmission and exchange of information is carried out at your own risk. While we take reasonable safeguards, we cannot guarantee the security of information transmitted to or from us.
7. Access to your personal information
7.1
You may request details of personal information that we hold about you under the Privacy Act 1988 (Cth). If you would like access or believe information is inaccurate or out of date, please email [email protected].
7.2
We reserve the right to refuse access in certain circumstances permitted by law.
8. Complaints about privacy
8.1
If you have any complaints about our privacy practices, please contact [email protected]. We take complaints seriously and will respond within a reasonable timeframe.
9. Changes to this Privacy Policy
9.1
This Privacy Policy may be updated from time to time. Any changes take effect immediately upon publication on our website.
10. Website & tracking technologies
10.1 General website data
When you visit our website (https://bridgeit.com.au), we may collect information such as browser type, operating system, referring website, and pages visited. This information is used in an aggregated form to analyse website usage and improve our services.
10.2 Cookies
We use cookies and similar technologies to improve website performance and user experience. Cookies are small files placed on your device. You may configure your browser to refuse cookies; however, this may limit website functionality.
10.3 Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies and similar technologies to collect information such as pages visited, time spent on pages, device type, and browser information. This information is used to analyse website usage and improve performance. Data collected by Google Analytics may be transferred to and processed on servers located outside Australia. Users can opt out of Google Analytics tracking by adjusting browser settings or using the Google Analytics Opt‑out Browser Add‑on.
10.4 Microsoft Clarity
Our website uses Microsoft Clarity, a user behaviour analytics service provided by Microsoft Corporation. Microsoft Clarity helps us understand how visitors interact with our website through features such as heatmaps and session recordings. Usage data, including interaction data and device information, may be collected. Microsoft states that personal or sensitive form inputs are masked by default. Data may be processed outside Australia in accordance with Microsoft’s Privacy Statement.
10.5 Global Privacy Control (GPC)
Where supported, our website recognises Global Privacy Control (GPC) signals. When a GPC signal is detected, we treat it as a request to opt out of the sale or sharing of personal information and automatically disable non‑essential cookies and analytics tracking.
10.6 Third‑party websites
Our website may contain links to third‑party websites. We are not responsible for the privacy practices of those websites and encourage users to review their privacy policies.
11. Children’s Privacy
Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us and we will take reasonable steps to remove that information from our systems.
Last updated 6th May 2026