Many small businesses and small business owners are on a constant quest to find the perfect IT partner. The IT partner who can offer the best solution at the lowest price. The IT partner who can provide the most efficient service. The IT partner who will be there when your systems crash. The good news is that we have been selected to be just that IT partner for many businesses in Brisbane and beyond. We have formed great business relationships & partnered with many businesses, proving our value as a long term IT partner.
What is a small business IT partner?
An IT partner is a business that offers a wide variety of services & support to their clients. We help you achieve your business goals by ensuring we keep the lights on for your essential IT resources. The people you call when things go wrong: your system is slow, you’ve forgotten a password, accidentally deleted a file or want advice on how modernise and automate your business. We have your best interests at heart. If you are successful, we are successful.
Why is it necessary for small businesses?
It is not uncommon for a business owner to use a different IT company for each of their IT needs. They might use one company to design and build their website, another to host the website, and yet another to provide telephone support. This approach can be costly and inefficient. An IT partner is a one stop shop & integral part of business success. They are the best people to manage & support your entire IT infrastructure. They can analyse your entire IT environment and make recommendations that will help you improve your business efficiency, reduce costs, increase your productivity, that will ensure business owners business needs are met.
Types of small business IT services from Bridge IT
Bridge IT offers a wide variety of services to our clients. These include:
IT Support: This is the bread and butter for most IT companies. However, Bridge IT does things a little differently. We offer chat, email, phone, remote and onsite support.
Remote support is where our engineer connects to your computer from our office over the internet. This is much more convenient for both parties, as the engineer will be able to solve your problem without being at your desk. Remote support is also much more cost effective for your business, as you don’t have to pay for an engineer to travel out to your site.
Onsite support is where the engineer travels out to your site, this is necessary if the problem requires them to physically look at your computer or network hardware.
Cloud services: From cloud based options like Microsoft, Google etc to backing up your Microsoft data, server and computer backup, cloud based virtual private servers, website hosting and website backup as well as data migrations. We have the training and expertise to help with all your cloud based services.
Data Backup & Recovery: If a disaster occurs in your office you are likely to lose your data and be unable to access your computer systems. Bridge IT can help you recover your data and systems quickly and effectively. In addition to the physical recovery of your data, we can help you plan for future disasters, by putting procedures in place to prevent this from happening again.
Cybersecurity: Cyber-crime is on the increase and this has a knock-on effect for all businesses. With more data breaches than ever before, it is crucial that business have a robust IT security strategy in place. This can be in the form of software or hardware firewalls, daily backups, antivirus software and password protection technology. Protecting your data is extremely important, especially if you store customer or client data on your network. Bridge IT can provide a wide range of IT security services, from firewall installation and maintenance to implementing secure remote access controls.
Networking: Whether you are looking to connect two computers within your office or create a corporate network, Bridge IT has the expertise to help you. We have experience in a wide range of networking technologies, including Windows and Apple based networks, wireless networks, internet connections (wired and wireless), local area networks, wide area networks and network security.
Project Management: Bridge IT can provide project management for your business. We will manage the entire project from start to finish, to ensure that everything goes smoothly. Our services include business continuity planning, disaster recovery planning, server installation, software development and corporate IT networks.
Hardware procurement and software licensing: We can help you to evaluate and procure hardware, as well as software licences, to ensure that you get the best value for money. You also get the added bonus of consolidating all bills onto 1 simple invoice from us each month. Your accountant will thank you!
IT Training: With all this new technology, many staff members may feel lost. It is important that they get up to speed with using the latest technology and software, especially if they are using it for the first time. We can help your staff with everything from basic computer training to advanced networking training.
Reasons to hire an IT partner like Bridge IT
Modernizing your business
We can help you to modernize your business, by installing new technology and software, to improve the way that your business works and to improve efficiencies.
Data backup: Data backup is a vital part of any business. If your data is lost, it could mean the end of your business. We can help you to ensure that you are fully protected from data loss, with our state of the art data backup service.
Managed network services: We can provide a managed network service for your business. This means that we will take care of the network for you, so that you don’t have to worry about it.
Disaster recovery planning: If you haven’t got a disaster recovery plan in place, then you’re not alone. But, it’s important that you do have one in place as soon as possible. We can provide a disaster recovery plan for your business, to ensure that your business is protected in the event of an emergency.
Cloud services: We can help you to implement cloud services into your business. We can also provide managed cloud solutions, so that we handle the whole process for you.
Other benefits for businesses using IT companies include: Less problems in house also means better employee satisfaction. More potential for businesses to expand and for further growth. Increased new opportunities. Reduction of potential problems.
Stay competitive
With all of the expenses that your business has to deal with, you don’t want to have to spend money on IT support. But, it’s important to your business. If you want to stay competitive, then you need to make sure that you are protected and that everything is running smoothly. That’s why we can help you with IT support. We will ensure that you get the services that you need at a price that is affordable, so that your business can grow and thrive.
Improve sales
When your computers or servers are down, it can have a negative impact on your sales. You might have a website or an app that you rely on for sales. If that’s down, then it’s going to make it really difficult for you to sell your products or services. We can help you to make sure that your technology is up and running at its best. That way, you can be sure that your business is protected and that you’re able to generate sales or service your customer base.
Reduce risks
If you don’t have the right kind of IT services, most small businesses can open themselves up to experiencing data loss or even a security breach. It’s important that your data is secure and that no one can access it. If there is a breach, then it can be really damaging to your business. You need to make sure that you are protected at all times so that you don’t run into any issues.
Improve customer service
If you don’t have the right kind of technology, then it’s going to be really difficult for you to service your clients or get new customers. If current or potential customers call in and you can’t get to them because your system is down, they are going to be unhappy. They might not come back to you, visit other businesses or may even give a poor google review.
It’s important that you have a good IT support company on your side so that you can continue to provide the best customer service. We offer the right kind of support so that you can focus on your customers, sell more products, and grow your business.
A Certified IT Technician a your fingertips
An IT partner is one of these infinitely beneficial business partnerships. One huge benefit is that you get access to a whole IT department, with multiple certified technicians and extensive partnerships across the entire field of IT.
A trusted IT partner to move your business forward.
To sum up, there are many reasons to hire an IT partner like Bridge IT to help you with your business IT needs. Your business can run smoothly, and your employees can be more productive. You will have access to advanced technology and the latest industry developments. And most importantly, you can free up time that you would otherwise spend dealing with IT issues.